Thursday, August 29, 2019
Read 4 chapter of book and answer 4 question Essay
Read 4 chapter of book and answer 4 question - Essay Example There exist two schools of thought on the effectiveness of information technology in communication, with one school arguing that information technology has enhanced organizational communication while the second group arguing in opposition to that stand. In this section, an argumentative analysis of the two sides of arguments will be provided to ascertain the benefits and demerits of information technology in communication. The growth and advancement in information technology has provided a better medium for communication to most organizations as it allows access to a vast information which can be effectively passed on to end receivers. Organizations today use the internet and emails as the effective means of communication with other employees as it allows the transfer of mass information at a click. Emails have today replaced the tradition postal services, printed internal, memos, fax communication and the use of messengers. However, the opponents of increased use of information tech nology in communications in organizations argue that the information that can be transferred with this medium is highly unlimited making it possible to send a lot within a short time. This, according to their arguments, results into situations where the employees use a lot of their working hours reading the information sent in their mails. This has the potential of significantly reducing the productivity of the organization as office and working hours are spent reading mails and virtual internal memos (George and Jones, 2012). The proponents of the continued use of information technology to enhance organizational communication points to increased efficiency with which communication process in organizations have been enhanced. Before the growth and advancement in information technology, organizations would be forced to make large volume printouts of their training manuals, documentation, brochures, legal requirements and any other document that should be used by the employees. This i ncreased the cost of operation for such organizations, as communication was manual and time consuming. The advance of information technology as a means of communication has enabled organizations to post important documents in their websites from where the employees can access from their different workstations. The audited financial reports of the company are also made available for the different stakeholders to access from the comfort of their offices and homes by simply accessing the companyââ¬â¢s website. This advancement has thus led to abolition of annual posting of dividend reports to organizational shareholders as they can be emailed the documents at a much cheaper cost (George and Jones, 2012). With advances in communication, organizations have been enabled to create login portals for their employees and suppliers. This has enabled the management of these organizations and their employees to interact on a more personalized but virtual level that enhances productivity withi n the organization. Different employees are therefore assigned different roles virtually which are then posted to their portals and communication effected through a similar system. This application is common in banks and companies that have installed intranet services within their systems. The intranets also allow organizations to store
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